Shipping Policy

Shipping Methods & Delivery Time

United States(excluding Alaska, Hawaii and Puerto Rico)

Shipping Method

Costs(USD)

Delivery Time

Price

Express Shipping

Below $50

7 - 12 Business Days

$7.99

Express Shipping

Above $50

7 - 12 Business Days

$0

Vip Fast Shipping

        /

6-7 Business Days

$14.99


Alaska, Hawaii and Puerto Rico

Shipping Method

Delivery Time

Price

Ordinary Express

15 - 20 Business Days

$75

 

Your order will be shipped by USPS or Fedex.

After entering the state, the freight will be automatically included in the shopping cart. It depends on the reference destination to automatically calculate the weight and package size. Under the same weight, the calculation results of different regions are different.

If the item is damaged or stolen, we will contact the corresponding transportation company for a refund or re-delivery.

Due to the current global Covid-19 pandemic, we will always use the fastest option to send your order to you as soon as possible, but factors beyond our control may delay your order.

 

Tax And Duties

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

 

Where can the products be delivered?

We ship to the United States, and most of the world.

 

How do we ship your order?

Usually, we will ship the goods within 1-3 working days after payment. We will have a tracking number after shipment, and the tracking number will be sent to your email.

We will ship them to the shipping address you left. Please make sure that your address and consignee's name are correct (note: post office box addresses are not accepted).

In case you cannot receive the order, please contact us so that we can order replacement products or give you a gift/discount code to make things right! If you have not received the order, please wait 4 weeks before contacting us.

 

How to change your delivery address?

In the call center business hours: within the first 60 minutes after placing an order, buyers can call our customer service department at +86 16533086715 to change the delivery address, or send an email to prsiooses@gmail.com. After 60 minutes, your order is too far away in transit and cannot be changed.

customer service hours: Monday to Friday: 2pm to 10pm Eastern Time

Please note-as our customer service team cannot cancel orders, it is not possible to change orders placed outside the working hours of the customer service department. Orders placed outside of customer service hours will be sent directly to our fulfillment center for packaging and shipping.

If you cannot pick up the goods from the original address, the carrier will try to ship up to 3 times and then keep your package at the nearest FedEx or USPS office for 5 days.

If you cannot pick up the goods there, it will be sent back to our warehouse.

 

How to track my order?

After the order is shipped, you will receive a confirmation email with tracking information. If you encounter any problems when tracking the package, please feel free to contact us at prsiooses@gmail.com, and we will solve the problem as soon as possible.

For any questions related to your order, please contact us at prsiooses@gmail.com, and we will work with the mail courier to further investigate the status of your order.

 

Contact information:

Email: prsiooses@gmail.com

Phone: +86 16533086715

Company Address: 1009 Huichao Technology Building, Jinhai Road, Xixiang Street, Baoan District, Shenzhen